DALE CARNEGIE
SIR,—I am deeply grateful for the biased but highly revealing report on the activities of the Dale Carnegie Course in your last number.
Obviously we, more than anyone else. understand the reactions of your correspondent when suddenly faced with a responsible group of people who are actually making the effort to do something with their lives.
In all our dealings with the press we have seldom - encountered a better text-book example of what we like to call the 'over-compensatory mechanism'— though naturally when talking amongst ourselves we prefer a simpler and more direct phrase.
I take it that your correspondent would have no objection to our quoting his case on future Courses— for it is abundantly clear to us, though he himself doesn't realise it at the moment. that he is becoming increasingly aware of the lacunie in his 'own person- ality. That is of course where we come in just as we have done .in the lives of countless other people all over the world.
It is indeed true that 'we do not accept just any- body'--to quote your correspondent's report--but having had the opportunity of meeting him personally and assessing his real need we should be delighted to make an exception in his particular case
I need hardly add that in this instance it ssould cost us little effort to eliminate the • welcomine 'built-in grin.' Thank you again for this chance to sunplemcnt our records of case histories.—Yours faithfully.
MICHAEL. ADAM
Director, Dale Carnegie Courses. Oxford Street. WC I
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