25 MARCH 1949, Page 17

SLR,—I shall be grateful for the courtesy of your columns

to reply to the letter from Miss Mowat, which was published in the Spectator of March 11th, making the allegation that letters addressed to British Railways receive no acknowledgment. Unfortunately, Miss Mowat's letter was not received owing to its being inadequately addressed. It is the practice of British Railways to acknowledge all complaints immediately and then take in hand investigation of the matter. After writing to the Spectator, Miss Mowat wrote another letter to the Southern Region which was received and she is already aware that her complaint is under full

Public Relations Officer,

Waterloo Station, S.E.i. Southern Region, British Railways.