26 AUGUST 1966, Page 15

SIR,-1 never understand why BEA—or any other airline which demonstrably

fails to perform what can reasonably be expected of it—does not admit its fault and return ex gratis to the passenger a suitable part of the fare paid. This practice, among its other advantages, would (i) please the passenger, (ii) stimulate the airline to overcome some of those 'con- tinuing cancellations and delays' which the BEA Chief PRO's letter envisages so complacently, and (iii) set the correspondence columns of the SPECTATOR free for more enchanting topics.

HORDER

3 Henrietta Street, London, WC2

[This correspondence is now closed.—Editor,

SPECTATOR.]