29 FEBRUARY 1992, Page 13

Unlettered

A reader received this letter from Sur- rey Glass & Doors Co. Ltd.

Further to our glaciers visit to inspect your broken patio door unit.

As I mentioned we do not guarantee against breakage of units, the run of the crack in the 6.4 laminated glass would suggest breakage by impact, however this is superstition on our part.

Yours faithfully, C. J. Raggett If you have an example of a crass, illiter- ate, ignorant, irrelevant or embarrassing letter or notice from a company or pub- lic body, send a copy to Unlettered, The Spectator, 56 Doughty Street, London, WC1N 2LL. ,£10 for each one printed.