Q. My parents have gone on to a new British
Telecom plan so as to try and cut down on bills. Although we can make all local and national calls free, the problem is that mobiles still cost a lot to ring and my sister, who is at university in Edinburgh, is in a rented flat with no telephone line installed. This means that ringing her costs a fortune and our quarterly bill is about £400. We need to speak to each other for long periods at least once a day but my parents tell me I cannot ring her any more and must write letters or emails instead. For various reasons we cannot use Skype. What can we do?
B.P., Cobham A. Suggest to your parents that you outwit British Telecom by having a landline installed in your sister’s rented flat. A landline newly installed, rather than resuscitated, costs £122.33 including VAT with a minimum one year’s contract. It will be cheaper if a landline already exists on the premises but just needs to be brought to life. Were your sister to then go on the British Telecom Anytime Unlimited plan (which costs only £16.35 a month including VAT) then you could ring each other free for up to one hour any time of day or night. She must, of course, avoid ringing any mobiles herself. Ring 0800 800 150.
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