Unlettered
A reader received this letter: Dear Sir, We refer to your correspondence of the 27 June 1991.
Firstly, the writer should like to apologise for the delay in responding to your goodselves, but must advise that this has been due to an absence from the office.
The writer should like to confirm that he visited our Insured on the 22 May 1991 to investigate/discuss the claim in hand.
Firstly, we are duty bound to advise your goodself of your legal right to a Solicitor to represent your goodself in presenting your claim etc.
Therefore, prior to proceeding with our investigations etc, we should appreciate your clarifying advices as to whether you wish to take the opportun- ity of instructing a Solicitor to deal with this matter on your behalf.
We look forward to hearing your advices in this regard at the very earliest opportunity.
S. Webb
Senior Adjuster, American International Underwriters (UK) Limited, 2-8 Altyre Road, Croydon
If you have an example of a crass, illiterate, ignorant, irrelevant or embar- rassing letter or notice from a company or public body, send the original to Unlettered, The Spectator, 56 Doughty Street, London WC1N 2LL; £10 for each one printed.
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