16 NOVEMBER 1991, Page 31

Unlettered

A reader received this letter:

It is now six months since you bought Your Vauxhall Calibra from us. We trust that the vehicle has exceeded your expectations in every way and is provid- ing you with enjoyable motoring.

The continuing sucess of Aliens rely's on maintaining Customer Satisfaction, leading to repeat and referal business. May I take this opportunity to remind you of Aliens Special Introductory Reward Scheme, following a referal leading to a sale.

If you should know of anybody who is considering changing their vehicle, Please pass the details onto the under- signed or Showroom Manager who will Personally handle the enquirey. Should the enquirey lead to a sale, 'Aliens' will invite you and your partner to a local restaurant to enjoy an 'a la carte' meal Compliments at Aliens.

Should you wish to discuss your future motoring needs, please do not hesitate to contact me personally.

Yours sincerely, ALLENS (PLYMOUTH) LTD If you have an example of a crass, illiter- ate, ignorant, irrelevant or embarrassing letter or notice from a company or pub- lic body, send a copy to Unlettered, The Spectator, 56 Doughty Street, London, WC1N 2LL. £10 for each one printed.