Home Thoughts from Home
SIR,—It is now two weeks since I returned from a year overseas.
The house agent has been charging me 7+ per cent for something hard to distinguish from a total neglect of my interests. A new car broke down during delivery and took one week to repair and deliver subsequently. After paying a shipping agent an exorbitant sum in advance, some luggage sent by sea is still on the deck fourteen days after the ship's arrival. A TV set sent for repair (no picture) has been returned after ten days; still no picture. A new toaster arrived and didn't work. I have been told by exultant shop assistants of the five-, six- and eight-week delays on the delivery of standard items in catalogues. On our journey home involving twenty flights, the only booking to go astray was the one on the British airline, which was lost completely.
Everywhere one meets a cast-iron complacency. How, sir, do your resourceful readers cope with it?
3. A. NELDER
38 Kineton Road, Wellesbourne, Warwick
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